Terms and Conditions – FavRoze

Welcome to the FavRoze website.

By accessing this website or placing an order through it, you agree to comply with the following Terms and Conditions. Please read them carefully before using the website.

1. Definitions

The term “Website” refers to the FavRoze online platform and all related services.

The term “Customer” refers to any individual who accesses the website or places an order through it.

2. Website Use

The website must be used for lawful purposes only. Users are prohibited from:

• Providing false or misleading information
• Attempting to damage, hack, or interfere with the website systems
• Using the website in violation of the laws and regulations of the Kingdom of Saudi Arabia
• Using website content for commercial purposes without prior authorization

FavRoze reserves the right to suspend or restrict access in case of misuse.

3. Products and Pricing

FavRoze strives to present products as accurately as possible. However, due to the nature of fresh flowers, minor variations may occur depending on seasonal availability.

If certain flowers are unavailable, they may be replaced with equivalent alternatives of similar value and aesthetic while maintaining the overall design of the bouquet.

All prices displayed on the website may include Value Added Tax (VAT) where applicable in accordance with Saudi regulations.

FavRoze reserves the right to modify prices or promotional offers at any time without prior notice.

4. Orders and Payment

Orders are confirmed once payment has been successfully completed through approved electronic payment gateways.

FavRoze reserves the right to cancel or reject any order in the following situations:

• Technical errors in pricing or product details
• Incomplete or incorrect information provided by the customer
• Operational issues preventing order fulfillment

In such cases, the customer will be notified and any applicable payment will be refunded if necessary.

5. Delivery

Delivery services are subject to the Shipping and Delivery Policy stated on the website.

Customers are responsible for providing accurate delivery details including address and recipient phone number.

FavRoze is not responsible for delays caused by:

• Incorrect delivery information
• Recipient unavailability
• Circumstances beyond our control such as traffic conditions or weather

6. Intellectual Property

All content displayed on the website including:

texts

images

logos

designs

visual identity

is the exclusive property of FavRoze and may not be copied, reproduced, or used without prior written permission.

7. Limitation of Liability

FavRoze shall not be liable for any indirect damages resulting from the misuse of products after delivery.

Images displayed on the website are for illustrative purposes and minor variations may occur due to seasonal flower availability.

8. Amendments

FavRoze reserves the right to update or modify these Terms and Conditions at any time.

Continued use of the website after such updates constitutes acceptance of the revised terms.

9. Governing Law

These Terms and Conditions shall be governed and interpreted in accordance with the laws and regulations of the Kingdom of Saudi Arabia.